Privacy Policy

INTRODUCTION
This Privacy Policy outlines the practices and procedures followed by LOVETC (referred to as "Company," "we," "our," or "us") regarding the collection, use, and sharing of your personal information on www.lovetc.com (the “Site”) and the related offerings, features, content, applications, and products (collectively referred to as the “Offerings”). This Privacy Policy is subject to the Terms and Conditions available on the Site. In case of any inconsistencies, the Terms & Conditions will prevail.

We collect information about you from multiple sources, including: (i) when you register on the Site or use the Offerings through your user account (your “Account”); (ii) your general use of the Offerings; and (iii) information received from third-party websites and services. By using the Offerings, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Privacy Policy.

SCOPE OF THE PRIVACY POLICY
This Privacy Policy covers the handling of personally identifiable information ("Personal Information") collected while using or accessing the Offerings. It also applies to any Personal Information shared with us by our business partners or that we share with them.

This Privacy Policy does not apply to third parties that we do not control, such as third-party websites, services, or applications ("Third-Party Services") that you may access via the Offerings. While we aim to direct you to third-party services that respect your privacy, we are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

INFORMATION WE COLLECT
The data we collect helps us personalize and improve the Offerings, as well as enhance your experience. Depending on your interaction with the Offerings, we may request, collect, or display some of your Personal Information. Below are the types of information we collect:

ACCOUNT INFORMATION
When creating an Account, you provide Personal Information such as your name, email address, phone number, and password. This information is personal, and by creating an account, you allow us and others to identify you. We may use your contact details to send occasional updates or important information about the Offerings. You can unsubscribe through your Account settings, although we retain the right to contact you when necessary, such as for account recovery.

FINANCIAL INFORMATION
Currently, we do not collect financial information directly (e.g., credit card details). Such data is handled by our third-party payment processor (the "Payment Processor"), and their terms of service and privacy policy govern the storage and use of this information. We do not take responsibility for the security or use of financial data provided to the Payment Processor.

IP ADDRESS INFORMATION
We automatically receive certain information from your browser when you interact with the Offerings, such as your IP address and cookie data. This helps us protect against spam and malware and track your interaction with the Site (e.g., which links you click). Typically, this data is collected in aggregate form for analysis and optimization of the Offerings.

EMAIL COMMUNICATIONS
When you open emails from us, we may receive a confirmation. This helps us improve customer service.

GRIEVANCE OFFICER
If you have concerns or issues, you can contact our Grievance team using the following details: Phone: +91 8657978021
Email: support@LOVETC.com

COOKIES
Cookies are small text files sent to your computer by your web browser when you access a website. We use cookies to recognize your browser and track your usage of the Offerings. While cookies don’t contain Personal Information by themselves, they help us understand how you interact with the Site and may link that data to your Account if you have one.
You can control cookie settings in your browser, but we recommend leaving cookies enabled to fully enjoy the features of the Offerings. Note that we don't control how third-party services use cookies.

AGGREGATE INFORMATION
We collect statistical data about how both registered and unregistered users interact with the Offerings. This data cannot be used to identify you personally and is used solely to improve the services we provide.

EMAIL COMMUNICATION WITH US
You may occasionally receive emails from us about your Account. These messages are typically related to necessary actions, such as password recovery.

INFORMATION SHARED WITH AGENTS
We may share your Personal Information with third-party contractors or service providers (our "Agents") who assist us in delivering the Offerings. These Agents are authorized to use your data only for the specific tasks we assign to them.

BUSINESS TRANSFERS
In the event that we sell or acquire assets, user information may be transferred as part of the transaction. If we or our assets are acquired, the new owner may continue to use your Personal Information as outlined in this Privacy Policy.

DISCLOSURE FOR LEGAL AND SAFETY REASONS
We may access and disclose your information if required by law, to enforce our Terms and Conditions, to prevent fraud, security breaches, or technical issues, or to protect our users and the public.

INFORMATION SHARED WITH CONSENT
We will notify you when your Personal Information is being shared with third parties, and you’ll have the option to prevent it if you wish.

SECURITY OF YOUR INFORMATION
Your Account is protected by a password for your privacy and security. You should take steps to prevent unauthorized access by selecting a strong password and signing off after using the Offerings. While we use industry-standard security measures, we cannot guarantee complete security from unauthorized access.

ACCESS TO YOUR ACCOUNT INFORMATION
If you’re a registered user, you can access and modify the information associated with your Account by logging in. Both registered and unregistered users can manage cookies through their browser settings.

ACCOUNT DELETION
If you wish to delete your Account, you can contact our support team. Please note that any public activity tied to your Account prior to deletion will remain available on our servers, even after your Account is deleted.

YOUR CHOICES REGARDING YOUR INFORMATION
You can use many of the Offerings without registering, which limits the information we collect. You may also choose not to provide certain details, though doing so may limit your ability to access some features.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy occasionally. Any changes will be posted on the Site or sent to you via email. Your continued use of the Offerings after the changes have been made will indicate your acceptance of the updated Privacy Policy.

QUESTIONS
If you have any questions or concerns about this Privacy Policy or how we handle your information, feel free to contact our support team, and we’ll do our best to address your concerns.

Email: support@LOVETC.com